ESS Smart IT Operation, the series of Encourage Technologies’ software products, bring you the efficiency and risk controls of your work by providing the infrastructure for IT system management.
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User activity monitoring
ESS REC is a de facto standard tool for user activity recording and about 510 enterprises are using.
ESS REC provides you the best way for monitoring and auditing user system operations by real-time monitoring and sending warning messages, and recording user activities on the computers in a detailed including desktop captures. English version and Japanese version are currently available.
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Server Security
ESS AdminGate is the product which covers entire of security management for Servers, including privileged access Management, password management, log management and file transfer controls which fits for small-mid size enterprises. ESS AdminGate provides all functions by simple all-in-one server. Various type of pricing and licensing model can help you better way to achieve minimum investment and maximum benefit. English version and Japanese version are currently available.
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Shifting the system environment to cloud computing from on-promises will automatically gain the opportunity of remote system maintenance. One of the issues of remote system maintenance is the difficulty of physical monitoring of user system operations. Remote Access Auditor (RAA) can truthfully record the remote user system operation in detail, including capturing desktop screen like videos. The appropriateness and correctness of the operation contents are visualized so as to reduce miss operation and illegal operations in the remote system operation processes. English version and Japanese version are currently available.
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Safe File Transfer under separated networks
Separating networks between Internet access and internal operation is the ultimate way to protect from cyber attack. However, Safe and efficient file transferring is the key point for success of separating network solution because no meaning if you transfer files without validating the safety.
ESS FileGate is the product which can provide you safe transferring file environment by various type of file sanitization technologies.The strong feature of ESS FileGate is supporting various types of file format, not only Microsoft Office and PDF. Only Japanese version is currently available.
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Privileged Identity Management
Managing privileged ID is a key factor in IT general controls.
ESS AdminControl provides you the secure privileged ID management environment and reduce the risk of misuse and abuse of such important accounts. ESS AdminControl supports privileged ID for Operation System (Windows, UNIX, Linux), Database and various type of systems like applications, cloud services. Only Japanese version is currently available.
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Risk of using “Shared ID” such as root/Administrator is the difficulty of tracing user activity since those account do not indicate any personal identifications. ID Inspector is the product which identify the user who really using Shared ID without any customization of application and operation systems. ID Inspector provides you the traceability of such important accounts who are really using and what he did. It gains security level of your system management environment. English version and Japanese version are currently available
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Now, the risks of local administrator account is gaining due to increasing sophistication of cyber attacks. Common password for all local administrators in PCs may cause the expansion of infection of malware easily.
ESS AdminControl for Client is the product for managing local administrator password working with Microsoft LAPS.
On addition to LAPS, ESS AdminControl for Client offers the additional functions in order to maintain the process easily.
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Automated User System Operation Audit
ESS AutoAuditor is the automated audit for user system operation validation. The risk of misuse of privileged ID is not only the case of “use by unauthorized users” but also “misuse by authorized users”. ESS AutoAuditor can automatically audit user system operation by comparing “pre-approved operation plan” and “user operation record”. The benefit of this product is to reduce the load of validation tasks for user system operation and reduce the risk for misuse of privileged IDs. Only Japanese version is currently available.
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Automated User System Operation
ESS AutoQuality is the product of new concept of user system operation solution. The original type of RunBook- “Active RunBook” which you can make by ESS AutoQuality will provide you Accurate system operation by automated command lines.ESS AutoQuality also capture and record the result of all command lines and make your check and audit easy. The benefit of ESS AutoQuality is to gain quality and efficiency of user system operations. Only Japanese version is currently available.
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System Management
Encourage Super Station is the consolidated system monitoring solution that can help enterprises and IT service providers to manage Heterogeneous system environment. The key benefit of using this products is to provide efficient system monitoring by consolidate one stop monitoring console and can monitor the system health of all servers, network devices and various types of applications. (Only Japanese version is currently available.)
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